This limited warranty extends to the original purchaser of any Luggage or, in the case of a gift, the original recipient of the Luggage.
#Thirty one order status how to
Please refer to any care label on your luggage for information on how to properly use your product(s). This Warranty does not cover your Luggage if you use it in a manner incompatible with that intended purpose and design. Luggage is designed to be used for travel by air, car, train, boat, and foot. These products are: the Small Hardcase Luggage & Large Hardcase Luggage (along with their component parts, the “Luggage”). This limited warranty extends only to certain luggage products purchased directly from Thirty-One Gifts or one of our authorized sales Consultants. Products Covered by this Limited Warranty This limited warranty gives you specific legal rights, and you may also have other rights which vary by state, province, territory, or country.Ī. Your Thirty-One Gifts luggage is covered by a one-year limited warranty. Thirty-One Gifts’ Luggage One-Year Limited Warranty You may contact the Thirty-One Home Office at 1-866-GIFTS31 (86) or email Order Support. Your Consultant's information is included on your Insider Summary and Guest Order Summary. If you have any questions about product Returns, discrepancies, back-ordered items or anything else, please contact your Consultant or the Thirty-One Home Office directly.
#Thirty one order status full
If an item purchased as part of a promotion or sale that requires a qualifying purchase is returned and the qualifying purchase is no longer met, the pricing will be adjusted and you may be charged the full retail price of the remaining items. If you return an item you purchased with a gift certificate from Thirty-One, we will place the applicable Refund back on the gift certificate (less any applicable delivery charges and taxes, if applicable) and in accordance with our Return Policy. Gift certificates cannot be exchanged for cash, and Thirty-One is not responsible for lost or stolen gift certificates. Upon further review by Thirty-One of your circumstances in these situations, and in our sole discretion if the conditions of this Return Policy are otherwise satisfied, we may provide you with a gift certificate in lieu of a Product Exchange or Refund. If you do not have your original sales receipt, we reserve our right to refuse to honor your Product Exchange or Refund request. We cannot issue Refunds on products that have been personalized (except as noted in the first paragraph of this Return Policy), that are not in good and resalable condition in their original packaging or that were otherwise designated by us as nonreturnable, discontinued or seasonal. We reserve our right to require you to first return the product to us at your expense before we issue you a Refund. We will not issue a Refund on any taxes directly assessed to you on these delivery charges. We will only refund the price you paid for the applicable product and any taxes directly assessed on that product, as shown on your original sales receipt.
We cannot issue Product Exchanges for products that have been personalized (except as noted in the first paragraph of this Return Policy), that are not in good and resalable condition in their original packaging or that were otherwise designated by us as nonreturnable, discontinued or seasonal.įor a refund request not due to our manufacturer’s defect (“Refund”), such as when you change your mind about a product and want a Refund on that product, we will not refund to you the shipping fee that you paid on your original order. Taxes on the flat rate shipping fee may also apply. We will charge you the flat rate shipping fee for your geographic area, calculated based on the difference between the price of the original product and product for which it is exchanged, when we send the Product Exchange to you. Additional charges may apply if you request a different shipping address from your original order.įor a product exchange request not due to our manufacturer’s defect (“Product Exchange”), such as when you change your mind about a product you ordered and want a different item, we will reserve our right to require you to return the original product to us at your expense.
Personalized items may only be returned due to our manufacturer’s defect or upon further review by Thirty-One.įor a replacement item request due to our manufacturer’s defect (“Replacement Item”) or a Missing Item request, we will not assess any additional delivery charges to you when we ship the Replacement Item or Missing Item to the original address on your order. If for any reason a product does not meet your expectations, please contact your Consultant within 90 days of your purchase date or within 90 days of the order shipment date by Thirty-One, whichever is later. At Thirty-One Gifts, we want you to be completely satisfied with your purchase.
0 kommentar(er)
